Privacy policy

Bon Enfant.Club operates this store and website, including all information, content, features, tools, products, and related services, to provide you, as a customer, with a personalized shopping experience (collectively, the “Services”). Bon Enfant.Club is a Shopify-powered store, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. In case of conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand the terms regarding the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or rendered non-identifiable. Depending on how you interact with the Services, your location, and applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact information: name, billing and shipping address, phone number, email address.

  • Financial information: credit or debit card numbers, bank account information, payment details, transaction details, payment method, payment confirmation, and related payment information.

  • Account information: username, password, security questions, preferences, and settings.

  • Transaction information: items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us: information included in your communications, such as customer service inquiries.

  • Device information: information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information: information about your interaction with the Services, including how and when you access or engage with them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: when you create an account, access or use the Services, communicate with us, or otherwise provide your information.

  • Automatically via the Services: from your device when you use our products, services, or visit our website, including through cookies and similar technologies.

  • From our service providers: when they implement technologies or process personal information on our behalf.

  • From partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for:

  • Providing, personalizing, and improving Services: to perform our contract with you, process payments, manage orders, remember preferences, send account notifications, handle returns or exchanges, allow product reviews, and create a personalized shopping experience.

  • Marketing and advertising: to send promotional communications via email, SMS, or mail, and to display online ads about products or services on the Services or other websites, based on prior activity.

  • Security and fraud prevention: to authenticate accounts, secure payments, detect, investigate, or prevent fraudulent or illegal activity, protect public safety, and secure our Services. Users are responsible for keeping their account credentials confidential.

  • Communicating with you: to provide customer support, respond to inquiries, and maintain a business relationship.

  • Legal reasons: to comply with applicable law, respond to valid legal requests, participate in civil proceedings, enforce our policies, or investigate violations.

How We Share Personal Information

We may disclose personal information to third parties for legitimate reasons, including:

  • With Shopify, service providers, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment).

  • With business and marketing partners to provide marketing services and personalized ads. Your information may be shared in accordance with their privacy policies. Depending on your location, you may have the right to opt out of sharing for targeted advertising.

  • With affiliates or our corporate group.

  • In connection with business transactions (mergers, acquisitions, bankruptcy), to comply with legal obligations, enforce terms, or protect our rights or those of users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted may be shared with Shopify and third parties in other countries. Shopify may use data from your interactions with our store and other merchants to provide enhanced features. For more information, see Shopify’s Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal data here.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security of these sites. Information shared on public or semi-public areas, including social media widgets, may be visible to others. Linking does not constitute endorsement unless stated otherwise.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from minors. Parents or guardians may request deletion of a child’s information. We do not knowingly collect personal information from children under 13 or share/sell it under applicable law.

Security and Data Retention

No security system is perfect. Transmission of information may not be secure. Retention periods depend on factors like account management, service provision, legal obligations, dispute resolution, or policy enforcement.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access: request information we hold about you.

  • Erasure: request deletion of your personal data.

  • Correction: request correction of inaccurate information.

  • Portability: request a copy or transfer of your personal information.

  • Opt-out of sale or sharing for targeted advertising: in certain jurisdictions.

You may manage communication preferences and unsubscribe from promotional emails. UK/EEA residents may also request restriction of processing or withdraw consent. Shopify provides additional rights here.

We will not penalize you for exercising your rights. Verification of identity may be required.

Complaints

To file a complaint about our data practices, contact us. EEA residents may contact the relevant supervisory authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country. Transfers outside the EEA or UK rely on recognized mechanisms such as EU Standard Contractual Clauses or equivalent.

Changes to This Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Updated policies will be posted here with the “Last Updated” date.

Contact

For questions or to exercise your rights, contact us at: bonenfantclub@gmail.com
We are the data controller under applicable privacy law.